Tip of the week: How to use email more effectively
Case Management Weekly, May 5, 2004
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There's always a ton of information to share with fellow staff and so little time to do it. Do the following when sending e-mail to people on your team:
- Always run spell check
- Never "yell" in your e-mail communication (i.e., don't write in all capital letters).
- There is truly no 100% secure e-mail. If you're sending something you don't want other departments to see, consider another method of communicating the information.
- Instead of sending multiple e-mails, wait until you have several items to address and send one e-mail with those items in an attachment.
- Do not replace your interpersonal communications with e-mails.
Source: "Manager Tip of the Week," Health Resources Unlimited, 2003, Shelley Cohen, RN, BS, CEN, www.hru.net.
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