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Mutual aid agreements improve patient transfers

Case Management Weekly, February 11, 2004

Create a predetermined mutual aid agreement with facilities to which you may have to transfer patients. It may help make the process go more smoothly.

As part of a mutual aid agreement (also called a memorandum of understanding), the transferring hospital should be prepared to provide the receiving facility with the following:

• The number of patients and the number of medical conditions per patient
• Medical records of patients being transferred
• Coordinated transportation of the patients, including tracking their whereabouts
• Additional supplies and medical equipment if necessary, as coordinated through a designated person
• A process to track and return loaned medical equipment
• Notification to the receiving hospital when the emergency is over and when transferred patients can return to the original facility (this may not apply in cases of building closures)

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