Improve staff compliance with this simple tip
Case Management Insider, December 1, 2015
Want to ensure everyone in your case management department is working toward the same goals? It may seem simple, but take time to clarify your policies and procedures.
The truth is that while you may know what you expect, staff members aren’t always clear on what you’re looking for. Taking the time to not only ensure policies and procedures are written clearly—but that staff members are aware of them. This will help ensure that everyone in your department is on the same page.
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