Case Management

News: IHI seminar to focus on benefits of patient-centered care

Case Management Weekly, October 17, 2012

The Institute for Healthcare Improvement (IHI) will host The Patient Experience: Improving Safety, Efficiency, and HCAHPS through Patient-Centered Care October 23–24 in Boston.

 This seminar will equip healthcare professionals with tools and a roadmap for integrating new practices into existing processes. It will present new ways to view the real patient experience, effective communication, and leadership strategies, and behaviors that will lead to cross-cutting positive results.
IHI describes itself as an independent not-for-profit organization based in Cambridge, Mass., that focuses on identifying and testing new models of care in partnership with patients and healthcare professionals and ensuring the broadest possible adoption of best practices and effective innovations.

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