Case Management

Mentor moment: Put patients in the driver?s seat

Case Management Weekly, July 18, 2012

Patients need to be in the driver’s seat with respect to managing their health. 

This is particularly true for patients with one or more chronic conditions. Although healthcare professionals certainly influence patient decisions, they are involved in a patient’s care for relatively short periods of time, for example, during acute events like hospitalization or outpatient interventions. Most of the time, patients or lay caregivers make decisions about how to take medications and when to follow up with physicians and determine the precise method of implementing special orders. 

Therefore, it is in the patients’ best interests to arm them with the knowledge and skills they need to effectively manage their healthcare issues. 

Editor’s note: The preceding article is adapted from Reducing Readmissions: A Blueprint for Improving Care Transitions published by HCPro, Inc.

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