Case Management

Sneak Peek: Barrier reduction teams improve efficiency at New York-Presbyterian

Case Management Weekly, May 2, 2012

If your facility has factors that slow down the patient discharge process, your frontline staff members likely have a good idea of the problems. However, frontline staff at most facilities do not have the means to communicate the problems or help make improvements.

At New York-Presbyterian Hospital in New York City, this is no longer the case.

Leaders there established multidisciplinary barrier reduction teams (BRT) in late 2009, which are designed to increase efficiency and improve communication at the organization. The teams give staff members a way to speak up about issues that may hinder patient care and the discharge process.

This article is adapted from an article which originally appeared in the May Case Management Monthly published by HCPro, Inc.


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