Case Management

RAC preparedness report: Case managers are key players

Case Management Monthly, January 1, 2010

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In June 2009, HCPro launched a benchmarking survey of recovery audit contractor (RAC) preparation efforts across the country, and the case management department is well represented.

More than 700 people participated in the survey, representing every state, including the states involved in the RAC demonstration project, and represented a balance of facility sizes.

The majority of respondents said their facility already had a RAC program in place (71%). This number may be inflated by providers with heightened awareness of the RAC initiative who may have been more likely to respond to the survey, notes Kimberly Anderwood Hoy, Esq., CPC, director of Medicare and compliance at HCPro, Inc., in Marblehead, MA, in the report’s executive summary.

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