CMW tip of the week: Establish a relationship with patient financial services staff
Case Management Weekly, October 14, 2009
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- Speak with patients about insurance coverage or the lack thereof,
- Offer to assist with originating a Medicaid or free/charity care application, and
- Try to answer any questions related to the financial obligations resulting from the patient’s ED visit/hospitalization.
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Workers’ compensation
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No-fault motor vehicle insurance
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State crime victims’ insurance funds
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Charity care, such as professional home visits, durable medical equipment, or free transportation
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Individual state public health resources
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Individual hospital funded programs for post acute needs
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