CMW Mentor Moment: Evaluate your facility's ED solutions
Case Management Weekly, February 18, 2009
Want to receive articles like this one in your inbox? Subscribe to Case Management Weekly!
On Monday, February 16, 2009, HCPro, Inc., launched a new, free online resource for hospital case managers. Case Management Mentor is a blog dedicated to connecting hospital case managers to industry pacesetters, peers, and best practices, and features news briefs and opinion editorials from our featured bloggers. One such featured blogger is Candace J. Chitty, RN, MBA, CPHQ, LHRM, president of Quality First Healthcare Consulting, Inc., who wrote the post excerpted below:
A few weeks ago, a hospital system that is experienced in failed attempts at reducing non-emergent emergency room visits asked me why people keep coming back to the emergency department (ED). I reflected back on observations over the past eight years and came up with this response: People keep coming back to the ED because patients tend to be viewed most often in terms of “symptoms and acuity.”
I maintain that most hospital leaders agree with this response and are in varying stages of addressing/implementing solutions, but successful implementation of a systems approach to manage ED non-emergent care is expensive and not quickly implemented. Why? In my opinion, it takes dedicated case management (CM) resources, well designed program infrastructure and outcomes measurement, sufficient operational dollars, and time in program of about two years to demonstrate success.
Read the rest of this post, or share your thoughts on this topic.
Browse more blog posts at www.casemanagementmentor.com.
Want to receive articles like this one in your inbox? Subscribe to Case Management Weekly!
Related Products
-
Briefings on The Joint Commission
Briefings on The Joint Commission will help you with all of your accreditation and survey preparation needs. Every month...
-
Hospital Safety Center
Improve compliance with hospital safety standards from The Joint Commission, OSHA, and other regulators with this...
-
Healthcare Life Safety Compliance
Learn Life Safety Code tips and interpretations for healthcare facilities with this in-depth monthly resource.
-
CNA Training Advisor: Lesson Plans for Busy Staff Trainers
Finally-a staff training program that really works!
-
Case Management Monthly
This newsletter offers case studies, best practices, and how-to analysis to help case managers move patients through the...
Most Popular
- Articles
-
- HIPAA Q&A: Flu shot requirement for hospital employees
- HealthDataInsights posts new issues for medical necessity claims
- Running an effective peer review committee meeting
- Q&A: Incidental disclosures and patient privacy
- New FAQ posted on storing laryngoscope blades
- Sneak Peek: Effort underway to establish caseload benchmarks
- Tip: Perform your own internal investigation prior to government audit
- What does case-mix index mean to you?
- HIPAA 5010 deadline extended, but threat remains, says AMA
- HHS task force: Consider privacy, security with text messages
- E-mailed
-
- Running an effective peer review committee meeting
- HIPAA Q&A: Flu shot requirement for hospital employees
- What does case-mix index mean to you?
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- HHS task force: Consider privacy, security with text messages
- Tip: Correctly code bilateral pain management procedures
- 2012 CPT code changes for ASCs: Shoulder and knee scopes and pain management
- COT basics to best
- Documentation and coding for toxic metabolic encephalopathy
- Guidance and tact key to compliant, effective physician queries
- Searched