Case Management

CMW Sneak Peek: Starting case managers out on the right foot

Case Management Weekly, January 21, 2009

Despite the effect the economic downturn is having on the national job market, hospitals still face a daunting challenge in retaining quality case managers.

Some of the reasons for case manager turnover are the high stress of the profession, long hours, and the difficulty of transitioning from nursing or social work into case management. But many of these issues can be resolved with a strong preceptor program, says Beverly Cunningham, MS, RN, vice president of clinical performance improvement at Medical City Dallas Hospital in Dallas.

When new case managers merely shadow senior case managers, senior staff members usually pay more attention to the job at hand than to their trainees’ individual learning styles, Cunningham says.

Check out the January 2008 issue of Case Management Monthly to get the full story, and discover all the benefits of being a Case Management Monthly subscriber!

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