Hospitals can report Joint Commission information mistakes
Accreditation Connection, April 16, 2007
The Joint Commission last week began to allow healthcare professionals to have a system for anonymously reporting complaints about the organization's handling of medical information.
Those looking to file a complaint can go to www.jointcommission.org/AccreditationPrograms/privacy.htm and download the form.
The form allows the staff member to describe the incident he or she believes led to mishandling of patient information by The Joint Commission. The complainant can then e-mail, fax, or mail the form to The Joint Commission's privacy officer.
The system was most likely put in place as a response to complaints about Joint Commission's requests for patient-specific data, according to sources in the field.
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