JCAHO board member: Hospitals have to compete for patients
Accreditation Connection, June 5, 2006
Two Cleveland-area hospitals are expanding, and although both deny they are eyeing the competition, some observers say the systems have no choice but to keep up with the Joneses, inside and outside Cleveland, Crain's Cleveland Business Online reports.
The push by employers and the federal government to get people more involved with, and to pay for, their own healthcare is resulting in savvier patients who want to know where their money will be spent best, according to the report.
"Now we are going to have to show consumers what they're getting" for their money, the report quotes J.B. Silvers as saying. Silvers is a professor at Case Western Reserve University and a JCAHO board member.
"It's that quality-conscious consumer who likely is giving rise to a new kind of competition, in which hospitals strive to offer the best programs in the most up-to-date buildings," Silvers said.
Click here to read more of Silvers' comments.
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