Opinion: Perfection is expected, but is it realistic?
Accreditation Connection, August 4, 2006
Robert M. Wachter, M.D., associate chairman of medicine at the University of California, San Francisco, writes a thought-provoking piece in Newsday, dated August 27.
"There are some bad healthcare providers--people who are poorly trained, don't keep up with advances in their field or abuse drugs or alcohol-- who shouldn't be caring for patients," Wachter writes.
"But think about your own doctor, and the nurses you've met," the article continues. "Is it possible they are all lazy, poorly trained and careless? Of course not. Understanding this helps make the point that the quality and safety of healthcare is not just about the quality of individual practitioners, it is also about the systems of care in which we healthcare professionals work and in which you receive your care."
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