Accreditation

Four tips to meet JCAHO hand-off goal

Briefings on Accreditation and Quality, October 1, 2005

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Experts: Pay attention to all levels of care

Learning objective: After reading this article, you will be able to

1. list four ways to comply with the JCAHO's hand-off goal.

2. identify areas where hand-offs can occur.

3. explain errors that could occur from lack of communication at a hand-off.

A JCAHO National Patient Safety Goal for 2006 will require hospitals to look beyond the obvious to find areas of noncompliance.

"Hand-offs are one of the most vulnerable periods for communication failures," said Della Lin, MD, the chief executive director of continuing medical education at Queen's Medical Center in Honolulu, during the recent HCPro audioconference "JCAHO's Patient Safety Goals for 2006: Tips and recommendations for compliance."

National Patient Safety Goal # 2E requires hospitals to implement a standardized approach to hand-off communications and provide an opportunity for staff to ask and respond to questions about a patient's care. The goal takes effect January 1.

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Briefings on Accreditation and Quality.

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