Accreditation

Flaw found in JCR software

Accreditation Connection, July 4, 2005

A defect was found in Joint Commission Resources Inc. software that hospitals use to assist them in the accreditation process, according to The New York Times.

The software is used to help create files such as those that show surveyors the hospital has properly informed patients of their rights.

The glitch was a missing identification marker that alerts a hospital to the 250 standards among the 1,300 that the JCAHO regards as essential. Without the marker, a hospital might overlook essential categories in which it must verify its compliance.

JCR posted this notice on its Web site: "Due to a production glitch in the 2005 AMP Update 2, the MOS designations are not appearing in the AMP tool after the Update 2 Migration Wizard is performed." The Web page also includes instructions to rectify the situation. Visit www.jcrinc.com/publications.asp?durki=10257 for more information.

Although some users said they feared losing essential quality control data, the JCR officials called it a minor "production glitch" that would be fixed that day.
 
To read the full story in The New York Times, click here. And stay tuned for the August issue of BOJ for up-to-date information.

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