Case study: Hospital chooses PPR option one
Briefings on The Joint Commission, March 1, 2005
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Choosing option one for the periodic performance review (PPR) wasn't nearly as hard as submitting that information to the JCAHO, warns Connie Rhodes, survey coordinator of Marquette (MI) General Health Systems, a 290-bed hospital.
"I was a little distressed with the way to submit option one," Rhodes says. "There's no easy way, no description in the instructions [on the PPR Web site]. You have to know where to look."
Her advice: call the JCAHO before you submit your information electronically.
Do your homework
The biggest hurdle in most organizations is simply choosing an option. But Rhodes and a hospital administrator who oversees JCAHO compliance surveys had done their homework and were leaning toward option one before they took the matter to the hospital's corporate lawyer.
"The lawyer told us to go with option one because of uncertainty surrounding discoverability issues," Rhodes says.
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