Accreditation

Survey focuses on nursing shortage, staffing effectiveness, and credentialing

Briefings on The Joint Commission, January 1, 2005

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If a candidate for a nursing position walked in the front door to apply, could he or she get an interview that same day?

A surveyor posed this question to the nurse recruitment coordinator during Southern New Hampshire Medical Center's (SNHMC) triennial survey in March 2004. Ensuring that the hospital is responding to the nursing shortage was a major focus for surveyors during the competence assessment process meeting, as were staffing effectiveness and credentialing, says Karen Reed, MS, director of quality management at the Nashua-based hospital.

The recruiter's answer satisfied surveyors-she has granted same-day interviews many times in the past to accommodate nursing candidates. Scheduling a same-day interview would only be problematic if the director were out for the day, says Reed.

"You need to be on your toes with this and go out of your way to bring in [nursing candidates]," she says.

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