Use gratitude to strengthen your organization
Accreditation Insider, October 13, 2015
Want to receive articles like this one in your inbox? Subscribe to Accreditation Insider!
Editor's note: Patrick Pianezza, MHA, currently works for VEP Healthcare as manager of patient experience, overseeing special projects across VEP's vast networks of emergency departments. Previously, he has worked with the Studer Group and Johns Hopkins. He can be reached at ppianezza@gmail.com.
Gratitude is one of the most powerful forces that move an organization forward. It requires little to no increase in spending, increases employee engagement, decreases workforce stress and burnout, and rewards the giver as much as the receiver.
Gratitude is not some fluffy idea that requires organizations to hug one another. Rather, it is an organizational culture that, once established and practiced regularly, can propel an organization and help it recover from market setbacks in remarkable time. This is accomplished by making employees feel valued.
This is an excerpt from an article in the monthly training resource Briefings on The Joint Commission. To read more, visit here to log in or subscribe.
Want to receive articles like this one in your inbox? Subscribe to Accreditation Insider!
Related Products
-
CNA Training Advisor: Lesson Plans for Busy Staff Trainers
Save time and money with your in-service training! Get fresh ideas, lesson plans, course materials, and quizzes from a...
-
Interviewing Essentials for MDS 3.0 and QIS:
This 48-page training guide cuts through the theory and delivers step-by-step ways to build and improve interviewing skills...
-
Satisfied Customers Seldom Sue:
This HCPro book and CD-ROM is designed to cultivate strong customer service skills in your long-term care nurses, frontline...
-
Competency Management in Long-Term Care:
This practical, easy-to-use manual and CD-ROM set provides the logic behind competency validation and offers guidance to...
-
The Long Term Care Restorative Nursing Desk Reference
This all-inclusive desk manual describes the clinical aspects of restorative nursing in detail and provides a much-needed...
Most Popular
- Articles
-
- Don't forget the three checks in medication administration
- Note similarities and differences between HCPCS, CPT® codes
- What does case-mix index mean to you?
- Q&A: Primary, principal, and secondary diagnoses
- Practice the six rights of medication administration
- Complications from immobility by body system
- Prevent dehydration with nursing interventions
- Nursing responsibilities for managing pain
- Neurological checks for head injuries
- Pneumonia with a negative chest x-ray: Clinical diagnoses, physician documentation, and coding guidelines
- E-mailed
-
- The pros and cons of bar coding
- Prequalify patients for hyperbaric oxygen therapy to ensure accurate reimbursement
- Performing a SWOT analysis
- Patient testimonials lead to HIPAA breach
- Note from the instructor: Update to the CMS Post-Acute Transfer Policy Qualifying DRGs
- Note from the Instructor: Provider-Based vs. Freestanding Locations: Financials Flip-flop with New Packaging
- Insider’s scoop | Verbal orders
- Coding Corner: Tips for reporting bronchoscopy procedures
- Clear up confusion surrounding medical necessity
- Bridge the communication gap with physicians with these tips
- Searched
