Greeley Reflections
Accreditation Connection, May 20, 2011
Standard readiness: Targeting patient provider communications
Part 11 of 12
Follow up steps
What sort of questions should be asked to ensure the appropriate follow-up steps are being taken? The following is a list of items to consider:
- Is the appropriate support being provided such as physical mobility or adaptive devices? Have you evaluated your failures?
- Are your interpreters qualified to provide the service? What criteria are you using to determine this?
- Are you collecting appropriate demographic information to evaluate and make informed decisions regarding your process?
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