Are you ready for the new patient-centered communication standards?
Briefings on The Joint Commission, November 1, 2010
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Starting in 2011, Joint Commission surveyors will begin looking at—but not scoring—new standards for patient-centered communication. These standards were approved in December 2009 and published to the field for review the following January.
This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Briefings on The Joint Commission.
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