Survey prep: Identify the most frustrating standards
Briefings on The Joint Commission, July 1, 2009
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According to an old Chinese proverb, it is better to sweat more during peace and bleed less during war.
The saying was invoked by Lisa Eddy, RN, CPHQ, CSHA, senior consultant at The Greeley Company, during her presentation at the 3rd Annual Association of Healthcare Accreditation Professionals conference in Las Vegas May 14–15. Her presentation, “Continuous Survey Readiness,” ran through the most cited Joint Commission standards and methods for avoiding RFIs in these areas.
In healthcare accreditation, “peace is the time before the surveyors come,” said Eddy. And not only during the 18-month survey window. “This is all the time,” she said.
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