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Standard of the month: Making tracers work for you

Briefings on Accreditation and Quality, July 1, 2009

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Tracer methodology, used by The Joint Commission since 2004, has increased the focus on the patient care process at the point of care. During many surveys, the frontline staff nurse becomes one of the most critical players in not only the tracer process, but also in the survey itself. To me, that makes sense, because frontline staff nurses spend the most time with patients.
This can be a major advantage because surveyors are tracing the actual services and care patients receive. Surveyors have an opportunity to observe care in various locations depending on the complexity of the patients, their length of stay, and the services they received.

This is an excerpt from a member only article. To read the article in its entirety, please login or subscribe to Briefings on Accreditation and Quality.

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