Documentation control highlights ISO certification
Briefings on The Joint Commission, July 1, 2009
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When the concept of introducing ISO 9001 to the hospital setting first arose, hospital leaders worried that the quality management system would be a tough sell for the healthcare industry. However, as more hospitals have begun using the ISO 9001 quality management system, it is clear that members of hospital leadership—who often come from nonhealthcare backgrounds—are already familiar and comfortable with the ISO concept.
St. Luke’s Hospital in Maumee, OH, has been ISO-certified since 2004. The hospital is accredited by The Joint Commission and Det Norske Veritas (DNV) and expects to continue DNV/National Integrated Accreditation for Healthcare Organizations (NIAHO) accreditation in the next few months by using a DNV deemed status survey.
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