Getting the most out of your PPR process
Briefings on The Joint Commission, June 1, 2008
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After three years of working through the PPR process for its Joint Commission accreditation, Adirondack Medical Center in Saranac Lake, NY, found methods of combining staff education with innovative uses of the PPR tool to improve its overall experience.
“Our first experience with PPR was in spring of 2005, when they first rolled it out,” says Adele Hodlin, RN, MS, CPHQ, director of quality management at Adirondack Medical Center.
At the time, organizations were starting with a new PPR process and in-house staff members accustomed to a paper process for survey preparation.
“So we’ve got a combination of this very large document that has to be filled out from scratch, essentially, as well as bringing people up to speed with a Web-based system,” says Hodlin.
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