Strategies for mastering the basics of benchmarking
Ambulatory Quality and Compliance Insider, June 1, 2008
This is an excerpt from a member only article. To read the article in its entirety, please login.
Editor’s note: The following is an excerpt from Benchmarking Basics: A Resource Guide for Healthcare Managers, by Cynthia Barnard, published by HCPro.
One meaning of benchmark is “to measure consistently, with the same methodology.” This traditional meaning is tremendously important today, and failure to recognize this is one of the great pitfalls in benchmarking.
A second meaning of benchmark focuses on the reference point. It can be a verb, meaning “to compare to the best,” or a noun, meaning “to be the best.” For example, many people may agree that The Ritz Hotel is the pinnacle of service, the benchmark to which other services may be compared.
This is an excerpt from a member only article. To read the article in its entirety, please login.
Comments
0 comments on “Strategies for mastering the basics of benchmarking ”
Related Products
-
Briefings on The Joint Commission
Briefings on The Joint Commission will help you with all of your accreditation and survey preparation needs. Every month...
-
The Joint Commission Mock Tracer Made Simple
This updated edition of our annual best-seller includes new tools and case studies of successful tracers from facilities...
-
Staffing Effectiveness Data:
You've spent an enormous amount of time, money, and effort collecting staffing effectiveness data - and you can still put it...
-
Simplifying Nursing Documentation
Implement a "two-form" solution that will cut nursing documentation in half while fully complying with Joint Commission...
Most Popular
- Articles
-
- Nurse posts picture of athlete/patient on Facebook
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- Case Management Q&A
- News and briefs: AAMC's president calls residency expansion key to physician shortage problem
- Topic: CMS, OESS post new security compliance review information, checklist
- Q/A: Payment for HCPCS code J2354
- What does case-mix index mean to you?
- Capturing all necessary codes for IUD insertion and removal can be challenging
- Tip of the week: Expand M&M conferences into the program
- CMS issues IPPS proposed rule for FY 2013
- E-mailed
-
- CMS issues IPPS proposed rule for FY 2013
- Featured blog post: Nurses face felony charges after reporting physician to the Texas Medical Board
- What does case-mix index mean to you?
- Examine RAC audit of acute respiratory failure
- 2012 CPT code changes for ASCs: Shoulder and knee scopes and pain management
- Increase patient satisfaction by improving your discharge process
- New conflicts of interest create new challenges
- News and briefs: AAMC's president calls residency expansion key to physician shortage problem
- Nurse posts picture of athlete/patient on Facebook
- Tip of the week: Expand M&M conferences into the program
- Searched