Building awareness into the survey prep process
Briefings on The Joint Commission, May 1, 2008
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Educating staff members in every department about the National Patient Safety Goals allows for greater involvement and success when preparing for a survey. And Ruth Rankin plans to build hospitalwide awareness following her facility’s recent survey.
“You can’t depend on one person,” says Rankin, director of risk and quality management at Sarah Bush Lincoln Health System (SBLHS) in Mattoon, IL. “If you have the right backups in place, the survey should always go smooth, regardless of who may be out that day—first string, second string, any combination of people should allow for a smooth survey.”
Educate staff members about what to expect during a survey so that they’re prepared for an unannounced survey year-round.
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